BISP Closes Payment Camp Sites: Payments Receive Through Shops and HBL Konnect, The Benazir Income Support Programme (BISP) has officially announced the closure of all payment camp sites across the country. Beginning with the September 2025 installment, beneficiaries will now collect their payments through authorized retail shops and HBL Konnect agents, marking a significant shift in the payment distribution system.
Why the Camp Sites Were Shut Down
BISP camp sites were designed to minimize fraud and illegal deductions by centralizing payment distribution. However, over time, these sites began causing unintended difficulties for recipients—particularly women, the elderly, and persons with disabilities.
Complaints from beneficiaries included:
Long travel distances to reach the camps,
Exhausting queues in extreme weather,
Lack of basic facilities such as clean drinking water, rest areas, or toilets,
Delays due to overcrowding and poor logistics.
In response to widespread feedback, the government decided to return to the shop-based payment model, which had previously been used and is considered more accessible, especially for rural communities.
CNIC Check
New Payment Process Explained
Under the revised system, beneficiaries can now collect their Rs. 13,500 installment through a simplified process:
Eligibility Check
Send your CNIC number via SMS to 8171, or
Visit the 8171 online portal to confirm eligibility.
Visit a Registered Payment Agent
Payments will be available through designated shops, retailers, and HBL Konnect agents.
These outlets will display official BISP or HBL signage for easy identification.
Present Valid CNIC
Beneficiaries must bring their original CNIC for verification.
Biometric authentication (thumbprint) is required.
Collect Full Payment
After successful verification, beneficiaries will receive the full amount.
A printed receipt must be provided—no deductions are allowed.
Government’s Commitment to Transparency
To ensure smooth implementation of the new system, the government has taken several steps:
Strengthened monitoring to prevent unauthorized deductions,
Directed agents and retailers to offer biometric verification,
Instructed all beneficiaries to report fraud or delays via the BISP helpline at 0800-26477.
If any technical issue occurs during thumbprint verification, individuals are advised to visit NADRA to update their biometric data.
Improved Access, But Vigilance Needed
The shift to retail and agent-based disbursement is expected to:
Reduce travel costs and burden on beneficiaries,
Provide easier access for women and vulnerable groups,
Eliminate long waiting hours and harsh outdoor conditions.
However, concerns remain over:
The availability of authorized shops in remote areas,
Occasional biometric mismatches,
The risk of fraud in unregulated environments.
The government assures that strict action will be taken against any retailer or agent found engaging in malpractice.
Conclusion
The closure of BISP camp sites marks a major reform in how social protection payments are delivered in Pakistan. With Rs. 13,500 now being distributed through local shops and HBL Konnect, the government aims to make the system faster, more efficient, and people-friendly. Beneficiaries are encouraged to stay alert, follow official channels, and report any issues to the relevant authorities.